Digital transformation in the Vies Verdes consortium

CASE STUDY

Vies Verdes

The Girona Greenways Consortium (Vies Verdes) is the local body responsible for managing all the greenway routes in Girona. It was created in 2003 and comprises the Girona Regional Council, municipalities, and town councils as indicated in the statutes. The main tasks of the consortium are to maintain and improve the infrastructure, promote its usage, and expand the network. Since 2013, it has also been responsible for managing the Pirinexus network, 353 km of cyclable territory linking Girona province with French Catalonia.

“Greenways” refers to communication infrastructures established on sections of former railway lines that are no longer used for transportation purposes, as well as paths in natural areas. These infrastructures are intended for non-motorized users, including walkers, cyclists, and individuals with reduced mobility. Greenways serve both recreational purposes and as a means of travel between activity centers. (Lille Declaration- 12/09/2000)

Service description

Mediterranean Consulting has provided a range of consulting services in the areas of internal organization, process management, and technology. These services include optimizing specific procedures for the records manager, implementing an incident management system, and designing a new maintenance management system for the existing greenway sections in the province of Girona.

Results

Following the completion of the services described above, this public entity has significantly increased its effectiveness and efficiency in the following areas:

  • Enhanced electronic administration: By having specific procedures, which have been designed and implemented in the records manager.
  • Improved incident management: By implementing Jira Service Management, an Atlassian system that facilitates the collection of incidents through various channels, accessible to all citizens.
  • Upgraded maintenance management: By designing and coordinating with the software manufacturer, a vertical solution has been developed specifically for managing all preventive and corrective maintenance activities.