The first task we carried out in Eduvic was to identify the needs or areas of improvement in a systematic manner, analyzing each area individually. Subsequently, a prioritization process was conducted, and based on the findings, Eduvic’s management decided to prioritize the implementation of a quality platform – a computer application – as a key objective for this year. The platform aims to automate and trace all the information generated within the cooperative’s quality management system.

With the collective effort of the entire team, we have successfully accomplished the goal of implementing a fully functional quality platform at both the headquarters and all Eduvic centers. Achieving this objective within a short timeframe has been possible due to our collaborative approach, where despite being external suppliers, we have integrated seamlessly with the Eduvic team. Together, we share a common goal of continuously improving Eduvic’s organizational model, processes, and technology.

In Eduvic, a process known as “Open Innovation” is being implemented, recognizing that in an increasingly diverse world with dispersed knowledge, organizations can no longer solely rely on their internal innovative capabilities. Instead, they are increasingly dependent on integrating and leveraging external information and competencies.

The internal approach used is simple: analyze the improvements, prioritize them, and then implement them.